Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.473 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- As an IT support staff member in our team, you will have a varied daily work routine and an exciting range of tasks.
- You will receive and handle customer inquiries through various channels (by phone and in writing).
- You classify, analyze, document, and resolve issues for our clients, drawing on your previous professional experience in IT support.
- You maintain our internal and external knowledge database with your expertise.
- With your excellent customer service, you enhance our reputation.
- You support your colleagues across teams with client matters.
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Our expectations of you
Qualifications
- You want to find valuable and sustainable solutions for our clients.
- You have very good German skills (C2) and English skills (C1) in spoken and written form.
- You have knowledge of the structure and functionality of the Internet (routers, DNS, IP).
Experience
- You have experience with applications such as email clients, FTP clients, as well as web applications (WordPress, Joomla, ...).
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Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🕺No Dresscode
- ⏰Flexible Working Hours
- 🏠Home Office
- 🅿️Employee Parking Space
Food & Drink
Health, Fitness & Fun
More net
Job Locations
Location Vienna
Austria
This is your employer
HEROLD Business Data GmbH
Mödling
HEROLD is the specialist for online media and marketing services. Our online portals and apps provide relevant information in modern formats that consumers need to make a decision about a local service provider.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Advertising, Marketing, PR, Media, Publishing
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.3
Career Growth
3.0Engineering
3.0Culture
0.0Workingconditions
4.0
IT support staff
- Salary
- from 2.473 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
