Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.421 € Gross/Month
- Location
- Gemeinde Röthis
- Working Model
- Onsite
Job Summary
In this role, you handle IT requests, perform error analysis, and coordinate solutions. You also install, maintain, and configure systems while training colleagues on IT solutions.
Job Technologies
Your role in the team
- Receipt, documentation, and processing of IT requests (via phone, email, or in person) including error analysis, prioritization, and implementation of solution steps.
- In-depth problem analysis with potential escalation to internal IT or external partners - including coordination with colleagues, service providers, and suppliers.
- Installation, maintenance, and configuration of workstation systems, PCs, notebooks, smartphones, and relevant software.
- User and rights management (e.g., in Microsoft Active Directory), processing of onboarding and offboarding as well as organizational changes.
- Creation of documentation, checklists, instructions, and training of employees in handling IT solutions.
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Our expectations of you
Education
- Completed IT training (e.g., apprenticeship, HTL) or several years of relevant professional experience.
Qualifications
- Enjoyment in working with people and a strong service orientation.
- Communication skills, social competence, and team spirit.
- Ability to solve problems in a structured manner and a sense of responsibility.
- Flexibility and resilience in a dynamic environment.
- Curiosity and interest in a diverse company with complex IT requirements.
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Job Locations
Location Gemeinde Röthis
Vorarlberg
Austria
This is your employer
Institut für Sozialdienste, IfS, Gemeinnützige GmbH
Das Institut für Sozialdienste ist eine Einrichtung der freien Wohlfahrtspflege, in der fachlich qualifizierte Sozialarbeiter*innen, Psycholog*innen, Eheberater*innen, Berater*innen für Menschen mit Beeinträchtigungen, Pädagog*innen und Psychotherapeut*innen zusammenarbeiten und bei Bedarf mit externen Partnern wie Ärzt*innen, Jurist*innen und Dolmetscher*innen kooperieren.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector
Mitarbeiter IT Support
- Salary
- from 3.421 € Gross/Month
- Location
- Gemeinde Röthis
- Working Model
- Onsite
