Logo techbold network solutions GmbH

Support Engineer - 1st & 2nd Level

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 2.700 € Gross/Month
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Your role in the team

    • Telephone support and remote maintenance for clients, networks and servers.
    • Collaboration or independent implementation of sub-areas of projects.
    • Performance recording (ticket system) and system documentation.
    • Processing of tickets related to Windows clients and network technology.
    • Independent problem analysis and troubleshooting.
    • Remote maintenance, installations and end device management.

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    Our expectations of you

    Education

    • Completed training in the IT field (apprenticeship, HTL, technical college, etc.).

    Qualifications

    • Good Microsoft, hardware and client knowledge.
    • Driving license B
    • Positive & friendly demeanor and good manners.
    • Thirst for knowledge, perseverance and the drive to solve and complete tasks.
    • Stress resistance.
    • Independent and structured way of working.
    • Very good written and spoken German skills, English for technical topics.
    • Teamwork and communication skills.

    Experience

    • Experience in 1st & 2nd level support.

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    Benefits

    Food & Drink

    Work-Life-Integration

    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Austria

    This is your employer

    techbold network solutions GmbH

    techbold network solutions GmbH

    Wien

    Die techbold technology group AG is a young, innovative IT startup that merges the experience and know-how of seasoned technicians with the dynamism and flexibility of a Startup company.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo techbold network solutions GmbH

    Support Engineer - 1st & 2nd Level

    Salary
    from 2.700 € Gross/Month
    Location
    Vienna
    Working Model
    Hybrid, Onsite

    More Jobs