Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.770 € Gross/Month
- Location
- Sankt Peter am Kammersberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle customer inquiries in first-level support, conduct technical training sessions, and develop solutions for process improvement while creating technical documentation.
Your role in the team
- Complete handling of customer inquiries via phone and ticket system.
- Hotline and First Level Support.
- Conducting technical training sessions and webinars.
- Support in the creation of technical documentation.
- Identifying problems and proactively proposing solutions for process improvement and product development.
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Our expectations of you
Education
- Completed technical training.
Qualifications
- Good knowledge of German and English, French skills are an advantage.
- Analytical thinking and understanding of the relationships between products and digital services.
- Solution-oriented and meticulous work approach.
- Empathy and heart for customer support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
HALE electronic GmbH
Salzburg
We are a highly innovative company that is Europe's leading provider of electronic taximeter systems. We work hand-in-hand with German automakers to develop new products and our products are sold in 45 countries around the world.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier, Internet, IT, Telecommunication, Science, Research
hotline/support technicians
- Salary
- from 2.770 € Gross/Month
- Location
- Sankt Peter am Kammersberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
