Logo Vaikoon AG

Senior Application Support Analyst

Job

  • Level
    Senior
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 60.900 € Gross/Year
  • Location
    Vienna
  • Working Model
    Onsite
  • Job Technologies

    Your role in the team

    • Support and optimize our regulatory reporting platform, ensuring seamless operations and continuous improvement.
    • Collaborating with external and internal stakeholders (partners, development team, QA, and product team).
    • Work with regulatory transaction reporting regulations engaging closely with internal teams, partners, and clients.
    • Provide support and consultation to our customers, addressing their needs and resolving issues efficiently.
    • Monitor to ensure compliance with new technical and regulatory requirements as required.
    • Independently and professionally communicate with customers and partners to deliver solutions and manage expectations.
    • Conduct UAT testing, evaluating functionality and output of our SaaS product.
    • Conduct onboarding of new clients.

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    Our expectations of you

    Qualifications

    • Genuine interest in regulatory reporting and a desire to grow in this field.
    • Strong IT generalist.
    • Strong proficiency in API tools, data transformation, SFTP.
    • Postman, Excel, FileZilla, Visual Studio Code, and Ponton X/P Messenger.
    • Network technology skills (CCNA or equivalent certification is an advantage).
    • Knowledge of XML and CSV is required.
    • General knowledge of the SDLC.
    • Release Management.
    • Kanban / Waterfall.
    • Language Skills: Fluent in English and German (required).
    • Genuine interest in developing regulatory knowledge, particularly transaction reporting (e.g., EMIR, MiFIR, SFTR, Dodd-Frank, or REMIT).
    • Highly motivated, adaptable, and eager to contribute to a dynamic environment.
    • Independent Working Style: You thrive when working autonomously and have the drive to take initiative.
    • Familiar with project management methodologies, and comfortable applying them to daily work.
    • Analytical thinker with strong problem-solving skills, ensuring a high sense of quality and responsibility in all tasks.
    • We can only consider applications from applicants within the European Union or Red White Red Card holders at this time.

    Experience

    • 4+ years of experience in Level 1 & 2 Application Support, working with complex applications in sectors such as Banking, Energy, Tax or Compliance.
    • Previous working experience in the financial services industry, banking, energy, FinTech, or compliance sector is a must.

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    Benefits

    Work-Life-Integration

    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Austria

    Topics that you deal with on the job

    This is your employer

    Vaikoon AG

    Vaikoon AG

    Our expertise in regulatory and compliance helps at the strategic level through to operational level making us a comprehensive service provider in this sector. Our reliable software products help our clients enhance IT efficiency and business profitability.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo Vaikoon AG

    Senior Application Support Analyst

    Salary
    from 60.900 € Gross/Year
    Location
    Vienna
    Working Model
    Onsite

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