Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 31.206 € Gross/Year
- Location
- Stadt Bregenz
- Working Model
- Onsite
Your role in the team
- Technical support for our customers via phone, email or remote access.
- You support the field service in setting up the systems.
- Diagnose and troubleshoot hardware and software problems.
- Documentation of support requests and solutions in our ticket system.
- Work closely with other internal departments to ensure an optimal customer experience.
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Our expectations of you
Qualifications
- You act in a customer-oriented and responsible manner.
- You are a team player with the ability to work independently and set priorities.
- You have very good German and good English skills.
- Good problem-solving skills and the ability to communicate technical information clearly.
Experience
- Experience in IT support, ideally in a customer-facing environment.
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Job Locations
Location Stadt Bregenz
Vorarlberg
Austria
This is your employer
n-tree solutions Ticketsysteme GmbH
Bregenz
n-tree solutions is a highly successful international company, headquartered in Bregenz, Austria. Specializing in the development and marketing of cross-industry visitor management solutions for leisure facilities, n-tree solutions provides cutting edge technology and products that areessential to success in this competitive industry.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Electronics, Automatization, Internet, IT, Telecommunication
IT Helpdesk Support
- Salary
- from 31.206 € Gross/Year
- Location
- Stadt Bregenz
- Working Model
- Onsite
