Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.670 € Gross/Month
- Location
- Hart bei Graz
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You'll start in technical customer support, immersing yourself in the KNAPP world, our products, and the world of our customers. Depending on your development and experience, the doors to further development will be open.
- You will be responsible for supporting our customers, including providing initial assistance directly by phone or email.
- Your greatest concern is ensuring customer satisfaction and creating sustainable service.
- You will clarify initial technical questions and help resolve problems.
- You bring a proactive attitude and strong problem-solving skills.
- Communication is your strength and you enjoy supporting international customers.
- Managing tasks, collecting and sharing important information are other of your strengths.
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Our expectations of you
Education
- You have completed a commercial or technical apprenticeship, or have completed training in an IT environment. You're passionate about technology!
Qualifications
- You are interested in learning the technical aspects of our products.
- You are communicative, solution-oriented, assertive and diplomatic at the same time.
- You have very good knowledge of German and English.
Experience
- Initial experience in customer service is also desirable. You are also familiar with common MS Office programs (Word, Excel, and Outlook).
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Benefits
Work-Life-Integration
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
- 🍼Day Care for Kids
- 🏠Home Office
Health, Fitness & Fun
More net
Food & Drink
Job Locations
Location Hart bei Graz
8075 Steiermark
Austria
This is your employer
Knapp AG
KNAPP is an international technology company based in Austria. The company develops and produces intelligent plant systems. Modern digitalization, software, automation and robotics solutions are used.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Logistics, Transportation
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.5
Workingconditions
3.8Career Growth
3.8Engineering
2.9Culture
3.7
1st Level Technical Support Employee
- Salary
- from 2.670 € Gross/Month
- Location
- Hart bei Graz
- Working Model
- Hybrid, Onsite
