Logo Rail Cargo Austria Ag

CRM Reporting Data Analyst & Process Manager

Job

  • Level
    Senior
  • Job Field
    BI, Project
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 53.696 € Gross/Year
  • Location
    Vienna
  • Working Model
    Onsite
  • Job Summary

    In this role, you analyze user needs and implement system requirements for the CRM, oversee specifications, and coordinate new reporting tools to enhance sales processes.

    Your role in the team

    • You actively shape the (inter)national development and support of our CRM system.
    • You analyze the needs of users and management and systematically and prioritally implement these requirements.
    • You are responsible for the specifications as well as the continuous internationalization of the CRM system.
    • Together with the Digitalization Department, you will implement new sales-specific reporting and process tools and seamlessly integrate them into our existing system landscape.
    • You are the central point of contact for internal and external partners regarding the technical development of our systems.
    • You coordinate and oversee the implementation within the (inter-)national operational sales units.

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    Our expectations of you

    Education

    • You have completed a commercial apprenticeship and possess several years of experience in the commercial or organizational sector.

    Qualifications

    • You have extensive and long-standing experience with sales management systems and processes (e.g., CRM, performance monitoring), ideally with an international focus.
    • You understand complex process and system interrelationships within companies.
    • You are proficient in German and English, both spoken and written.
    • You stand out for your hands-on mentality and continuously drive improvements.

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    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Austria

    Topics that you deal with on the job

    This is your employer

    Rail Cargo Austria Ag

    Rail Cargo Austria Ag

    With 5,755 employees, subsidiaries throughout Europe and an annual turnover of 1.9 billion euros, the Rail Cargo Group ranks among Europe's leading rail logistics companies. We operate a comprehensive end-to-end logistics network and we link European conurbations and ports with prospering economic centres on the Eurasian continent.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Logistics, Transportation
  • Logo Rail Cargo Austria Ag

    CRM Reporting Data Analyst & Process Manager

    Salary
    from 53.696 € Gross/Year
    Location
    Vienna
    Working Model
    Onsite

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