Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 40.000 to 50.000€ Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will provide support to existing customers, resolve 2nd level support requests, manage projects in server and cloud areas, and optimize IT documentation and monitoring systems.
Job Technologies
Your role in the team
- Support and consulting for existing clients (remote and on-site).
- Proactive service of existing IT infrastructures (local, cloud-based, hybrid).
- Resolution of service and change requests in the 2nd level support.
- Execution of projects in the server, client, and cloud domains.
- Expansion and maintenance of IT monitoring systems as well as IT documentation.
- Specialization and knowledge transfer in a chosen field (e.g., Exchange, Deployment, MDM/MAM, Backup).
- Participation in the implementation of new internal IT tools and standards as well as the further development of existing ones.
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Our expectations of you
Education
- Completed training in the IT field or a comparable qualification.
Qualifications
- Solid knowledge in working with Windows Server environments.
- Good knowledge of IT monitoring and IT documentation.
- Ability to explain complex technical issues clearly.
- High customer and service orientation.
- Ability to work in a team as well as independent and structured working methods.
- Willingness to continuous learning and specialization.
Experience
- Experience in 2nd Level Support and in the execution of IT projects.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Topics that you deal with on the job
This is your employer
Otti & Partner
Otti & Partner is an established recruiting agency specializing in the placement of skilled professionals and executives. By proactively identifying candidates, the company reduces the search duration for its clients.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency