Logo Dynatrace GmbH

Senior Technical Writer

Job

  • Level
    Senior
  • Job Field
    Software, Project
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 44.500 € Gross/Year
  • Location
    Linz, Vienna
  • Working Model
    Hybrid, Onsite
  • Job Technologies

    Your role in the team

    • Dynatrace Documentation is a critical asset in driving user adoption of our unified observability, security, and business platform, providing navigation through the multi-faceted functionality Dynatrace offers and helping users extract the most value out of Dynatrace.
    • Our team develops the Documentation and enables other Dynatracers to contribute to it.
    • As a Technical Writer, you’ll own documentation for a product area and work closely with development teams to deliver the documentation for them.
    • You will create concise, clear, and accurate product explanations that can be easily understood by non-technical users.
    • Serve as an editor for fellow technical writers and documentation contributors.
    • Be the first adopter of Dynatrace.
    • Use your technical knowledge to navigate complex use cases and document them in an easy-to-consume way.
    • Be a user advocate, connecting the perspectives of developers and users together.
    • Provide guidance for documentation contributors to enable them to work autonomously.
    • Share your knowledge and expertise and mentor fellow technical writers.
    • Work in the docs-as-code process using a markdown-based static site, VSCode, and Git.
    • Work within a truly global R&D team, including software engineers, product managers, and designers, with offices in Austria, Poland, Spain, Estonia, Israel, and the US.

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    Our expectations of you

    Education

    • A technical degree paired with writing experience in writing OR a linguistic degree paired with technology-related experience.

    Qualifications

    • Superb level of English.
    • Ability to produce clear, precise, and conversational copy for the web.
    • Ability to learn quickly and drive to learn constantly.
    • Ability to understand both developers and users of software.
    • Excellent written and verbal communication skills.
    • Proficiency in Markdown, Git, Jira, and PowerShell.
    • Adding a portfolio of your writing examples will benefit your application.

    Experience

    • 3+ years of experience in technical communication, with a focus on creating user documentation for software.
    • Experience in an agile software development environment.
    • The following technical proficiencies will benefit you: Knowledge of any programming language and experience in using it.
    • Knowledge of any query language and experience in using it.

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    Benefits

    Work-Life-Integration

    More net

    Health, Fitness & Fun

    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Wiedner Gürtel 13

      1100 Wien

      Austria

    • Location Linz

      Location Linz

      Am Fünfundzwanziger Turm 20

      4040 Linz

      Austria

    Topics that you deal with on the job

    This is your employer

    Dynatrace GmbH

    Dynatrace GmbH

    Barcelona, Detroit, Klagenfurt, Graz, Innsbruck, München, Wien, Linz, Linz, Hagenberg, Gdańsk

    As passionate and open-minded software enthusiasts, we are the global market leader in software intelligence. With AI-driven, answer-based automation, we support the largest companies in the world to create perfect digital solutions. Our mission is to make sure that millions of people have excellent user experiences in the age of digitalization – whether banking, traveling, shopping or working on the go. By combining observability with automation and AI into one cloud-based platform, we're making this possible.

    Description

  • Company Size
    250+ Employees
  • Founding year
    2005
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Dev Reviews

    by devworkplaces.com

    Total

    (13 Reviews)
    4.5
    • Workingconditions

      4.8
    • Engineering

      4.3
    • Culture

      4.4
    • Career Growth

      4.6
    All Dev Reviews on devworkplaces.com
    Logo Dynatrace GmbH

    Senior Technical Writer

    Salary
    from 44.500 € Gross/Year
    Location
    Linz, Vienna
    Working Model
    Hybrid, Onsite

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