Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 40.500 € Gross/Year
- Location
- Innsbruck
- Working Model
- Onsite
Job Summary
In this role, you will provide first-level support for medical software, coordinate installations and issues, and assist in the implementation of new programs in practices.
Your role in the team
- First-Level Support at our client's site (Innsbruck) - Focus on Software (no programming)
- Coordination of installations, migrations, and troubleshooting with software vendors in the medical sector
- Support in the implementation of new programs in practice
- Support team assistance in analyzing and resolving disruptions and inquiries
- Maintenance and documentation in the central ticketing system
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Our expectations of you
Education
- Completed technical education (HTL, IT college, or similar).
Qualifications
- Ideally, experience in the medical software environment.
- Strong communication skills, team-oriented, and customer-focused
- Independent and structured way of working
Experience
- Experience with helpdesk/service processes is an advantage.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Innsbruck
Tirol
Austria
This is your employer
CSD Infirmations-Technologie GesmbH
As one of the largest IT companies in Tyrol, we have experience with IT problems of all kinds and always find the best solutions. Regular training ensures that we are always up to date. Whether Cloud, OnPremise, First or Second Level Support: We are always happy to help.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Support - Medical Technology Software
- Salary
- from 40.500 € Gross/Year
- Location
- Innsbruck
- Working Model
- Onsite
