Job
- Level
- Experienced
- Job Field
- Data
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Onsite
Job Technologies
Your role in the team
- Triaging and repairing data center & network hardware.
- Troubleshooting network installations & configurations.
- Installing and expanding network & data center infrastructure.
- Resolving data center facility issues.
- Coordinating remote hands & eyes support for any site issues.
- Actively participate in small to mid-size projects to build new or expand Edge data centers.
- Think proactively while working within project teams to prevent support issues before they are realized.
- Building relationships with remote facilities to ensure swift response times to events.
- Drive the team to improve operational efficiency through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation.
- Produce reports to manage on metrics and project status.
- Oncall duty will be required
As a Data Center Technician in Amazon, you will get to help build and maintain a Cloud Computing Infrastructure across a number of local and remote locations within the EMEA region. The role involves some periods working away from your team and requires the ability to drive change while maintaining excellent communications.
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Our expectations of you
Education
- Third level education in computer science or management or several years working in a data center operations or similar environment
Qualifications
- Excellent knowledge of server hardware and Linux, UNIX administration.
- Good networking knowledge & understanding of TCP/IP, MS Office, MS Project.
- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).
- This role involves significant amount of European travel
- Understanding of distributed and service oriented architectures.
- Proven ability to manage customer expectations and resolve conflicts that balance client and company needs.
- Full European driving license.
Experience
- Experience dealing with customers during problem resolution and operating efficiently under pressure.
- Experience managing and driving complex projects to successful completion, ideally with team members in several remote locations.
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Job Locations
Location Vienna
Austria
This is your employer
Amazon
Graz
Amazon.com, Inc. is a publicly traded American online retailer with a wide range of products. According to its own claims, Amazon as the leader in ecommerce has the world's largest selection of books, CDs and videos.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Data Techniker
- Location
- Vienna
- Working Model
- Onsite
