Logo SIGMATEK GmbH & Co KG

Technical Support Engineer

New

Job

  • Level
    Experienced
  • Job Field
    IT, Support, Embedded
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Lamprechtshausen
  • Working Model
    Onsite
  • Job Summary

    In this role, you assist customers with technical inquiries related to control programs for industrial machines. You troubleshoot issues, develop solutions, and collaborate closely with the development team to ensure optimal support.

    Job Technologies

    Your role in the team

    • Contact person for our clients regarding control programs for industrial machines and systems.
    • You analyze and process technical support requests related to our hardware and software products.
    • In close coordination with our development team, you will deliver optimal solutions to our customers via email, phone, Teams, various remote support solutions, etc.
    • You support our application team, which is on-site directly at the customer's location, regarding technical questions.

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    Our expectations of you

    Education

    • Solid technical education (HTL/FH/TU).

    Qualifications

    • Programming skills in a high-level language (e.g., Structured Text, C, C++, C#, Pascal).
    • Initial professional experience is an advantage, ideally in the field of machine automation.
    • Resilience and a solution-oriented work approach.
    • A high level of customer and team orientation and enjoyment in communication in German and English.

    Experience

    • Experience with HTML5, CSS, Java, JavaScript, or Linux, as well as enterprise software, is desirable.

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    Benefits

    Work-Life-Integration

    Health, Fitness & Fun

    Job Locations

    Map of company locations
    • Location Lamprechtshausen

      Location Lamprechtshausen

      5112 Salzburg

      Austria

    Topics that you deal with on the job

    This is your employer

    SIGMATEK GmbH & Co KG

    SIGMATEK GmbH & Co KG

    Lamprechtshausen, Wien

    Since 1988, SIGMATEK has been developing, producing, and selling automation technology. This midsized, owner-operated company now employs over 500 people worldwide. With its innovative products and solutions, SIGMATEK is a leading provider of automation technology.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1988
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Electronics, Automatization
  • Dev Reviews

    by devworkplaces.com

    Total

    (1 Review)
    3.8
    • Workingconditions

      4.0
    • Culture

      4.0
    • Career Growth

      3.6
    • Engineering

      3.6
    All Dev Reviews on devworkplaces.com
    Logo SIGMATEK GmbH & Co KG

    Technical Support Engineer

    Location
    Lamprechtshausen
    Working Model
    Onsite

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