Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € Gross/Month
- Location
- Wels
- Working Model
- Hybrid, Onsite
Your role in the team
- First point of contact for technical inquiries from national and international customers.
- Telephone and digital processing of support requests using the helpdesk system.
- Structured and solution-oriented error analysis and troubleshooting as well as documentation.
- Configuration, installation and updating of software solutions (e.g. planning and implementation of updates).
- Collaboration with internal departments (especially hardware and software engineering and assembly).
- On-call service for optimal customer support, occasional customer visits.
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Our expectations of you
Education
- Completed technical training (e.g. HTL / apprenticeship in electrical engineering, mechatronics, IT or similar).
Qualifications
- Quick comprehension as well as a solution-oriented and reliable way of working.
- High degree of customer orientation and good communication skills.
- Very good written and spoken German and English skills.
Experience
- (Initial) professional experience in technical support.
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Benefits
Work-Life-Integration
Job Locations
Location Wels
4600 Oberösterreich
Austria
Topics that you deal with on the job
This is your employer
Karriere Macher Personalmanagement Gmbh Co Kg
Karriere & Macher Personalmanagement GmbH & Co KG specializes in personnel placement, consulting, and workforce leasing, providing a comprehensive range of services to assist companies in finding qualified employees since 2015.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
technical support staff - 1st level
- Salary
- from 3.000 € Gross/Month
- Location
- Wels
- Working Model
- Hybrid, Onsite
