Job
- Level
- Junior
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 38.500 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
To strengthen our Office IT Service Desk team, we are looking for a solution-oriented personality who will further develop our internal office IT. In collaboration on an equal footing with internal and external technology partners, you will ensure that our IT equipment is always up to date and that technical problems are solved quickly and efficiently.
- You are the first point of contact for office IT problems and ensure that our hardware is set up and maintained professionally
- You record, prioritize and categorize employee inquiries and fault reports in our ticket system
- You identify and investigate errors and ensure that they are resolved or escalate complex problems to our external IT service providers
- With your specialist knowledge and analytical strengths, you find solutions quickly and communicate clearly and service-oriented with users
- You carry out technical on- and offboarding of our employees
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Our expectations of you
Education
- You have completed technical training (e.g. HTL or apprenticeship) and have basic knowledge of IT support
Qualifications
- You have a very good technical understanding and are familiar with common hardware and software applications (Jira, Confluence, etc.) as well as smartphones
- You work in a very structured manner and your accuracy and care characterize you
- You are solution and service oriented (ITIL Foundation certification is an advantage)
- You act independently and communicate clearly and professionally
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Job Locations
Location Vienna
Austria
This is your employer
PSA Payment Services Austria GmbH
PSA Payment Services Austria GmbH (PSA) ist ein Transaktionsdienstleister und das österreichische Kompetenzzentrum für bargeldloses Bezahlen. Wir unterstützen Banken rund um die Uhr dabei, ihren Kunden sichere, schnelle und bequeme Transaktionen zu ermöglichen.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance, Internet, IT, Telecommunication
Junior IT Servicedesk Manager
- Salary
- from 38.500 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
