Job
- Level
- Lead
- Job Field
- Web, Front End, Back End
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 4.000 to 6.000€ Gross/Month
- Location
- Innsbruck
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop the web UI for the samwin Web Agent, shape software architecture, and integrate AI features while technically leading and mentoring the developer team.
Job Technologies
Your role in the team
Your role – Tech Captain for our flagship
As a Tech Captain, you are crucial for our samwin Web Agent – the user interface used by contact center agents. You shape the architecture, the interaction between backend and frontend, and the details of the user experience – with an intensive use of C#, TypeScript, Angular, and Akka.NET. Together with us, you define what a modern, AI-ready contact center looks like. You take on a central technical role and serve as the primary point of contact – with the option to later develop into a technical lead or team leader position.
What you will work on
- Further development of our Web Agent UI as the central face of the samwin platform
- Development and implementation of new features in samwin
- Gradual integration of AI-supported functions and automations into the contact center
- Technical responsibility and mentoring within the development team
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Responsibility Distribution
New Features
Maintenance, Bugfixing
Client Support
Documentation
Organisation
Meetings
Our expectations of you
Qualifications
- Very good knowledge of C# and TypeScript.
- Knowledge of Angular or Akka.NET is a plus.
- Enjoyment in taking responsibility – for code, architecture, and gladly also for a small team.
- Excited to realize your ideas and visions in a product that is used worldwide.
Experience
What You Bring
- Excellent knowledge of C# and TypeScript
- Several years of experience as a software developer, ideally with web technologies.
- Knowledge of Angular or Akka.NET is a plus.
- Enjoyment in taking responsibility – for code, architecture, and gladly also for a small team.
- Excited to realize your ideas and visions in a product that is used worldwide
Why You Should Work With Us
- You will be the Tech Captain in a product area that is directly visible to the customer and used intensively on a daily basis.
- You have a lot of creative freedom: architecture, tech stack, development processes – you set the course.
- You work in Innsbruck: mountain views in everyday life, quick trips to the mountain after work, or hitting the slopes in winter.
- Flat hierarchies, short decision-making paths, and a team with humor and a hands-on mentality.
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Benefits
Food & Drink
Health, Fitness & Fun
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
telecommunication software
Innsbruck
Wer wir sind! Seit 1990 bieten wir von telecommunication software mit samwin im Herzen von Tirol innovative Lösungen für Telefonvermittlung und Contact Center. Unser Erfolgsrezept? Maßgeschneiderte Software für zufriedene Kunden. Wir verbinden! Bei uns steht der Mensch im Mittelpunkt des Fortschritts. Moderne Kommunikation öffnet Türen – sie bringt Menschen voran und macht die Vorteile unserer vernetzten Welt zugänglich. Genau deshalb setzen wir alles daran, noch smartere, zuverlässigere und bezahlbare Technologien zu entwickeln. So vernetzen wir Millionen auf der ganzen Welt, die auf uns zählen. Das Fundament unserer Erfolgsgeschichte Vor mehr als 30 Jahren legte Markus Meixner den Grundstein für samwin, wie wir es heute kennen. Mit der Entwicklung der samwin Call Accounting Software (SAMwin.CAS) wurde das Fundament geschaffen, wie es sich in einer stetig wachsenden Branche bewährt hat. Dank unserer maßgeschneiderten Software-Lösungen konnten wir schnell eine treue Kundschaft aus verschiedensten Branchen und Ländern gewinnen. Unsere jahrzehntelange Expertise und die präzise Abstimmung auf die Bedürfnisse unserer Kunden ermöglichen es, dass es von samwin bereits die 11. Version gibt.
Description
- Company Size
- 1-49 Employees
- Founding year
- 1990
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication