Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.175 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Initial contact for our users with banking applications and bank-specific software.
- Response to banking-related inquiries regarding customer account setup or modification processes as well as sales applications.
- Support for disruptions, preparation of error analyses for 2nd-level support.
- You keep the users informed about the status of their requests.
- Documentation of solutions to various issues in a transparent knowledge database so that your team colleagues can participate.
- Independent handling of customer inquiries.
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Our expectations of you
Education
- Completed commercial training (bank apprenticeship, high school diploma, or similar).
Qualifications
- Teamwork skills, curiosity, and interest in new things.
- Analytical and solution-oriented thinking.
- Very good German and good English skills, both written and spoken.
Experience
- Work experience in a bank.
- Experience with MS Office 365.
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Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Job Locations
Location Vienna
Lilienbrunngasse 7-9
1020 Wien
Austria
Topics that you deal with on the job
This is your employer
Raiffeisen Informatik GmbH
Wien, Zwettl-Niederösterreich
The Raiffeisen Informatik GmbH is the largest Austrian IT services provider. We are the leading provider of information technology solutions for those whose livelihood depends on it in our target markets. For over 35 years, we have been providing professional IT services to Austria's Raiffeisen sector and large customers.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.7
Culture
3.0Engineering
4.0Career Growth
3.4Workingconditions
4.4
Junior employee for technical support of banking applications
- Salary
- from 3.175 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
