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IT Field Service Engineer – Second Level

Job

  • Level
    Experienced
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 45.000 € Gross/Year
  • Location
    Innsbruck
  • Working Model
    Onsite
  • Job Technologies

    Your role in the team

    As an IT Field Service Engineer – Second Level, you are part of our technical field service team and directly support our customers on-site.

    You will take on:

    • Hardware repairs on client and server systems
    • Execution of IMAC/RD installations (Install, Move, Add, Change / Remove and Dispose)
    • Diagnosis and troubleshooting of hardware and software issues
    • Support with deployments (e.g., Baramundi, WDS, Intune)
    • Participation in IT projects in the SME environment
    • BIOS and driver updates as well as configurations
    • Maintenance and servicing of customer devices

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    Our expectations of you

    Education

    • Completed IT education (e.g., IT systems technician, completed HTL with relevant specialization) or a comparable qualification

    Qualifications

    • In-depth knowledge of client and server hardware
    • Ideally, associate-level certifications (e.g., Microsoft, HPE, Lenovo, Dell)
    • Independent, reliable, and service-oriented work approach
    • Driver's license B and willingness to travel within the scope of Field Service

    Experience

    • Several years of professional experience in Second Level IT Support / Field Service

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

    More net

    Food & Drink

    Job Locations

    Map of company locations
    • Location Innsbruck

      Location Innsbruck

      Tirol

      Austria

    This is your employer

    ACP Österreich

    ACP Österreich

    Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun

    ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1993
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Trade, Internet, IT, Telecommunication
  • Dev Reviews

    by devworkplaces.com

    Total

    (2 Reviews)
    3.8
    • Career Growth

      4.1
    • Workingconditions

      4.5
    • Culture

      3.6
    • Engineering

      3.1
    All Dev Reviews on devworkplaces.com
    Logo ACP Österreich

    IT Field Service Engineer – Second Level

    Salary
    from 45.000 € Gross/Year
    Location
    Innsbruck
    Working Model
    Onsite

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