Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 60.000 € Gross/Year
- Location
- Gemeinde Fügen
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will install business applications, ensure their smooth operation, and be a contact for users in 1st and 2nd level support, while collaborating closely with departments to improve processes.
Your role in the team
- You install, configure, and maintain operational applications, ensuring their smooth operation.
- You will be responsible for 1st and 2nd level support across all locations and serve as the first point of contact for users with questions and issues.
- You monitor and oversee data as well as system processes, ensuring their proper functioning.
- You train new users and support them in using the applications to ensure the efficient use of the systems.
- You work closely with the specialist departments to continuously improve the systems and make processes more efficient.
- You document processes, adjustments, and solution steps to secure knowledge and support the further development of the IT landscape.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed IT training or a comparable qualification, ideally with experience in a production environment.
Qualifications
- High IT affinity and understanding of digitized business processes.
- Proficient knowledge of common MS Office applications and confident handling of software applications.
- Structured, independent, and solution-oriented way of working.
- Ability to instruct and support users clearly and effectively.
- Very good German and good English skills, both written and spoken.
- Ability to work in a team, strong communication skills, and enjoyment of collaboration with various departments.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Job Locations
Topics that you deal with on the job
This is your employer
Ratbacher GmbH
Ratbacher GmbH is an established personnel consultancy focusing on IT and Real Estate. The company has developed into a trusted partner for businesses and IT specialists in the DACH region.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency