Level: Experienced

Job Field: BI, Project

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 50.000 € Gross/Year

Location: Salzburg

Working Model: Onsite

AI Summary

In this role, you act as the central point of contact for CRM solutions, implementing marketing use cases, optimizing campaigns, and ensuring data quality within the CRM system.

Job Technologies

Salesforce

Your role in the team

Serve as the central contact person for all marketing departments regarding CRM solutions and requirements.
Analysis and operational implementation of marketing and sales use cases within the CRM system landscape.
Planning, implementation, and optimization of automated marketing campaigns.
Ensuring data quality as well as the integration and maintenance of marketing and customer data in the CRM system.
Creation and preparation of dashboards, reports, and analyses to measure marketing and sales metrics.
Technical consulting on interfaces and integrations between CRM systems and upstream/downstream tools and platforms.
Support in the implementation of new CRM functionalities and upgrades.
Conducting training sessions and workshops for marketing and sales teams.
Monitoring and continuous optimization of the performance of existing CRM solutions.

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Our expectations of you

Education

Completed degree in Marketing, Computer Science, Business Informatics, or a comparable qualification.

Qualifications

Profound knowledge of CRM data models and data management.
Analytical and technical problem-solving skills.
Ability to translate complex professional requirements into pragmatic technical solutions.
Strong communication skills and enjoyment in collaborating with interdisciplinary teams.

Experience

Several years of professional experience with CRM systems (especially Salesforce), ideally in marketing and sales environments.
Experience in designing and implementing automated campaigns as well as CRM processes.
Experience with interfaces (APIs) and system integrations (e.g., ERP systems, analytics tools).

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