Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 50.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you coordinate the onboarding process for new clients, prepare training materials, and configure the iDWELL software in close collaboration with stakeholders and team assistants.
Job Technologies
Your role in the team
- You coordinate the entire onboarding process for our new clients and handle all organizational tasks until the software setup is complete (no programming skills required!).
- You coordinate all appointments and communicate with all relevant stakeholders.
- You are responsible for ensuring that all documentation is prepared, the software is configured according to the clients' requirements, and data management (preparation and entry of data) is correctly executed by the time of our clients' training sessions.
- You will be provided with an assistance team that you will coordinate and that will support you in executing the tasks. Your main responsibility lies in coordinating all tasks and in quality management.
- You are perfectly familiar with the configuration options of the iDWELL software and with every single onboarding step.
- You liaise with our IT department in the case of technically demanding projects, such as interface implementations, and coordinate their successful execution.
- You are involved in designing the onboarding process steps and bring in new ideas to achieve maximum efficiency.
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Our expectations of you
Education
- Completed commercial training (ideally a degree with a focus on project management, economics, business informatics, process management, or similar).
Qualifications
- You have a highly structured working style, are assertive and persistent (it is your standard to see your projects through to completion).
- You are a multi-tasking talent and keep an overview even in stressful situations.
- You are reliable, quick to grasp new concepts, and enjoy contributing new ideas.
- You possess excellent German and English language skills, both written and spoken.
Experience
- You already have some professional experience in project management and are a good communicator.
- A must for the job is your speed at the computer and a certain IT affinity: Working with MS Office is second nature to you, and ideally, you already have experience with CRM systems like HubSpot, Salesforce & Co.
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Benefits
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
Idwell Gmbh
iDWELL ist eine mobile CRM-Software speziell für die Immobilienverwaltung. Sie automatisiert Routineabläufe und reduziert den Kommunikationsaufwand zwischen allen Beteiligten im Immobilienmanagement.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication