Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.500 € Gross/Month
- Location
- Vienna, Gemeinde Fallbach, Hagenberg im Mühlkreis
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You are responsible for analyzing highly complex customer inquiries from our ticket system. Your colleagues from 2nd level support and development will assist you in finding solutions.
- You carry out internal error analyses, set up test scenarios and test environments and use your documentation to ensure transparency and sustainable development of our system.
- You will resolve technical problems via remote maintenance for our German-speaking customers.
- You promote active knowledge building through close collaboration with colleagues from development and other specialist departments.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed IT training (UNI/FH/HTL) or relevant professional experience in IT support.
Qualifications
- Excellent knowledge of databases (MSSQL) and in-depth knowledge of networks, applications and operating systems.
- You are independent, work very precisely and have an unwavering will to completely solve our customers' technical problems.
- Very good knowledge of German, both written and spoken.
- Team spirit and enthusiasm, resilience and a love of learning round off your profile.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Food & Drink
More net
Health, Fitness & Fun
Job Locations
Location Vienna
Austria
Location Hagenberg im Mühlkreis
4232 Oberösterreich
Austria
Location Gemeinde Fallbach
2133 Niederösterreich
Austria
Topics that you deal with on the job
This is your employer
ventopay gmbh
Hagenberg Im Mühlkreis
Since 2001, we have been developing and producing billing and payment solutions for restaurants, businesses, hospitals, leisure parks, arenas and schools. Our clients include some of the biggest names in business such as Siemens, Adidas and OMV as well as a large number of medium-sized and small businesses.
Description
- Founding year
- 2001
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Support Specialist
- Salary
- from 3.500 € Gross/Month
- Location
- Vienna, Gemeinde Fallbach, Hagenberg im Mühlkreis
- Working Model
- Hybrid, Onsite
