Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Salary
- from 1.174 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle inquiries and incidents, troubleshooting technical issues via phone, email, or remote access while following standardized processes, supported by guidelines and coaching for effective resolution.
Your role in the team
- You receive requests and fault reports from ÖBB colleagues and assist them in resolving issues.
- You handle technical support and troubleshooting via phone, email, or remote access.
- Your processing will follow standardized procedures, and you will initially be supported through instructions and coaching.
- You work within family-friendly working hours with the possibility of remote work.
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Our expectations of you
Qualifications
- You have technical understanding.
- You demonstrate a high willingness to continue your education.
- You are a reliable, communicative team player.
- A high level of service orientation and structured working also characterize you.
- Good oral and written communication skills in German.
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Job Locations
This is your employer
TRANSFER Planconsult Daten- transfer und Anlagenconsulting Gesellschaft m.b.H.
TRANSFER Planconsult Datentransfer und Anlagenconsulting Gesellschaft m.b.H. is an established company specializing in data consulting and plant consulting. It offers services such as personnel leasing and technical offices for mechanical engineering and operates in Austria.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Consulting
IT Service Desk Support (Part-time)
- Salary
- from 1.174 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
