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Logo MIC

Software Support Engineer

Job

  • Level
    Experienced
  • Job Field
    IT, Support, Database
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 45.700 € Gross/Year
  • Location
    Salzburg, Linz, Vienna
  • Working Model
    Hybrid, Onsite
  • Job Technologies

    Your role in the team

    • As part of the support team, you support our international key users in the use of our software products and ensure that problems are resolved promptly (2nd level support).
    • As a Support Engineer, you answer technical and specialist inquiries from customers regarding the MIC Global Trade Management (GTM) suite.
    • Analyzing the source code of the MIC GTM application (Java, Oracle PL/SQL, SQL) is also one of your tasks.
    • You document knowledge in the form of technical notes and articles in the knowledge database.

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    Our expectations of you

    Education

    • Computer science education (HTL, FH, university) with several years of relevant professional experience.

    Qualifications

    • Good knowledge of JAVA, SQL and relational DB.
    • Very good knowledge of English (spoken & written).
    • Service orientation and good communication skills.
    • Independent and structured way of working.

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

    More net

    Food & Drink

    Job Locations

    Map of company locations
    • Location Linz

      Location Linz

      Hafenstraße 24

      4020 Linz

      Austria

    • Location Salzburg

      Location Salzburg

      Jakob-Haringer-Straße 1

      5020 Salzburg

      Austria

    • Location Vienna

      Location Vienna

      Gertrude-Fröhlich-Sandner Straße 2

      1100 Wien

      Austria

    Topics that you deal with on the job

    This is your employer

    MIC

    MIC

    Linz, North Klongtoey, Wattana, Col. Juárez, Delegación Cuauhtémoc, Southfield, Vancouver, Schaffhausen, Salzburg, Wien, Hagenberg, Erlangen, Antwerp

    We automate Customs & Trade Compliance processes for multinational companies, ensuring that international trade regulations and agreements are complied with efficiently and safely. MIC is the world's leading provider of global Customs and Trade Compliance software solutions. Our software is used by over 800 customers in over 55 countries on six continents.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1988
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Electronics, Automatization, Internet, IT, Telecommunication, Logistics, Transportation
  • Dev Reviews

    by devworkplaces.com

    Total

    (5 Reviews)
    4.2
    • Culture

      4.5
    • Career Growth

      4.1
    • Workingconditions

      4.6
    • Engineering

      3.5
    All Dev Reviews on devworkplaces.com
    Logo MIC

    Software Support Engineer

    Salary
    from 45.700 € Gross/Year
    Location
    Salzburg, Linz, Vienna
    Working Model
    Hybrid, Onsite
    Easy Apply
    Easy Apply

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