Job
- Level
- Experienced
- Job Field
- IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Your role in the team
Client Solution Architect/Retailer Liaison
- You will be the link between the client and the operations teams on/offshore regarding the database production process, by translating client expectations into the necessary work orders and coordinating the production teams, to ensure the quality of the data delivered to the client and satisfy/surpass the client expectations.
- You will be in regular contact with your clients (face to face, phone, email) and with the commercial team to maximize client satisfaction.
- You will drive and coordinate discussions with regard to specifications limitations and technical possibilities on clients' requests.
- You will ensure business growth support, by leading an effective discussion with clients and internal stakeholders, encouraging clients to innovations and improvements for their databases that result in clients' solutions driving revenue.
- You will suggest pro-active solutions to the client for simpler, more enduring and for NIQ more cost-efficient care of the client databases/reports.
- You will coordinate and ensure support on questions of clients regarding data quality and remain in a position to provide information regarding the status of the implementation.
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Our expectations of you
Education
- Master's degree (Supply Chain, Engineering, Economics, Marketing, Logistics...) or equivalent experience.
Qualifications
- You are a confident and enthusiastic person able to manage a varied and unpredictable workload in autonomy.
- Demonstrates willingness to understand operational "end-to-end" processes and able to translate business expectations into technical specifications.
- Shows facilities to build excellent relationships with internal & external stakeholders.
- Strong analytical and problem-solving skills.
- Demonstrates a can-do and results-oriented attitude.
- Knowledge of the FMCG industry and understanding of market data, for example, market shares, sales units, sales value.
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Job Locations
Location Vienna
Austria
This is your employer
Nielseniq
NielsenIQ ist weltweit führend bei der vollständigen und unvoreingenommenen Abbildung des Verbraucherverhaltens. Mit seiner bahnbrechenden Konsumenten-datenplattform und umfangreichen Analysefunktionen hilft NielsenIQ führenden Unternehmen der Konsumgüterbranche und Einzelhändlern auf der ganzen Welt dabei sichere und mutige Entscheidungen zu treffen. Durch umfangreiche Daten und die Messung aller Marktaktivitäten liefert NielsenIQ seinen Kunden einen zukunftsorientierten Blick auf das Verbraucherverhalten, sodass die Performance auf allen Handelsplattformen optimiert werden kann.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Client Solution Architect
- Location
- Vienna
- Working Model
- Hybrid, Onsite
