Logo kununu GmbH

Technical CRM Manager

Job

  • Level
    Experienced
  • Job Field
    BI, Data
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    55.000 to 65.000€ Gross/Year
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will develop scalable CRM templates, connect data sources, and implement automated, personalized user experiences using Braze's features like Custom Events and Connected Content.

    Job Technologies

    Your role in the team

    • You develop scalable CRM templates, technically integrate data sources, and utilize modern Braze features (e.g., Custom Events, Connected Content) to create automated, personalized user experiences.
    • You work closely with internal stakeholders, advise on technical requirements, and independently implement solutions — from API integration to journey development.
    • You ensure data quality and collaborate with the analytics team to develop intelligent segmentation and targeted CRM strategies.
    • You will be responsible for the technical management of our Braze instance, document processes, train the team, and contribute new ideas related to CRM innovations.

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    Our expectations of you

    Qualifications

    • In-depth expertise in marketing automation, process optimization, segmentation, and personalization.
    • Technical understanding of CRM systems (ideally Braze) including Webhooks, API Calls, and Connected Content.
    • Proficient in HTML (for email templates), SQL, and interface topics.
    • Enthusiasm for user engagement, data-driven marketing, and new technologies.
    • Very good communication skills in German and English, both written and spoken.

    Experience

    • At least 3 years of professional experience in the CRM environment with a strong technical focus.
    • Analytical thinking, structured working style, and experience in project management.

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    Benefits

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    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Austria

    Topics that you deal with on the job

    This is your employer

    kununu GmbH

    kununu GmbH

    Wien

    kununu is the largest employer ratings platform in Europe, with over 1.5 million ratings of 300,000 companies. Employees, applicants and interns rate companies on kununu in categories such as work conditions, career opportunities and salary.

    Description

  • Founding year
    2007
  • Language
    English
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Recruitment Agency, Internet, IT, Telecommunication
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    Logo kununu GmbH

    Technical CRM Manager

    Salary
    55.000 to 65.000€ Gross/Year
    Location
    Vienna
    Working Model
    Hybrid, Onsite

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