Job
- Level
- Senior
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 53.241 to 60.962€ Gross/Year
- Location
- Bergheim
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will manage the global service process landscape, coordinate change requests, support governance, compliance and monitoring, and develop cross-system role and authorization concepts.
Job Technologies
Your role in the team
- As part of the Global Service Process & Data Organization, you will work across all Service process areas and collaborate with global stakeholders and regional teams.
- To further strengthen our global process and data governance and to ensure operational stability across ongoing and future transformation initiatives, we are looking for a Senior Process & Data Manager with a strong cross-process mindset and hands-on governance experience.
- In this role, you will oversee the operational execution within the Service Process & Data Organization, act as a key coordination link between the Process Owner, global process experts, ICT, Business Process Management and relevant stakeholders.
- You will support governance, compliance, and performance monitoring to ensure consistent global implementation, standardization, and documentation.
- You govern the global Service process landscape, ensuring quality, consistency, lifecycle management and documentation approvals.
- You own the global Service change request backlog, coordinating cross-process input, supporting prioritization and conducting structured impact evaluations (business value, profitability, Clean Core, scalability).
- You design and maintain cross-system roles and authorization concepts, ensuring SoD compliance and alignment with global governance standards.
- You support the implementation of global process templates and operational changes, coordinate incidents and govern justified exceptions while minimizing process customization.
- You coordinate Service reporting requirements, ensure end-to-end process KPI definitions, and act as a governance and quality gate between business stakeholders, process experts and the data & analytics organization, driving effective communication and end-user enablement.
This text has been machine translated. Show original
Our expectations of you
Qualifications
- Solid understanding of SAP S/4HANA processes, process governance, roles & authorizations and Clean Core principles.
- Very good communication skills in English; German is a plus.
Experience
- Several years of experience in process management, data management, or business operations in a complex, international environment - Service experience is a strong advantage.
- Strong analytical skills and experience in evaluating change requests, cross-process impacts and preparing decision-ready assessments.
- Experience with process documentation and governance tools (e.g., Signavio) and reporting or BI environments.
This text has been machine translated. Show original
What we offer
- Flexible working hours with no core time and possibility to work from home.
- Further training and international career opportunities.
- Corporate health management "PALfit".
- Company restaurant with freshly prepared meals and daily meal subsidy.
- Job ticket for travel to and from PALFINGER.
- Numerous employee discounts through Corporate Benefits.
- Minimum yearly gross salary according to the Austrian metal industry collective agreement is EUR 60,962.30 based on full-time employment.
- According to experience and qualification, we offer a market-conforming overpayment.
This text has been machine translated. Show original
Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Palfinger
Bergheim
The technology and engineering company PALFINGER is the world's leading supplier of innovative crane and rigging solutions. Based on its four strategic pillars – innovation, internationalization, flexibility, and PALFINGER 21st – the company is shaping the future of the industry together with customers, partners, and employees.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier
Employer reviews
by devworkplaces.com
Total
(2 Reviews)3.6
Career Growth
3.6Engineering
3.6Culture
3.5Workingconditions
4.0
Senior Process Expert SAP FI/CO
- Salary
- 53.241 to 60.962€ Gross/YearNet salary converted from the gross salary in the job ad.37.501 to 41.614 € net/Year
- Location
- Bergheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
