Level: Experienced

Job Field: IT, Network, Support

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 40.600 € Gross/Year

Location: Salzburg

Working Model: Hybrid, Onsite

Job Summary

In this role, you will be the point of contact for technical questions regarding vehicle accessories and online services, solving issues, conducting test installations, and creating instructions for smooth integration.

Your role in the team

You are the central contact person for the Austrian sales organization, manufacturers, and internal departments regarding all questions related to accessories and connectivity.
You assist in resolving technical issues in the field of online services and accessory products of our vehicle brands.
In close coordination with suppliers and manufacturers, you clarify technical questions, compatibility issues, and product problems.
You are responsible for warranty and repair processing for accessory items.
You plan, organize, and conduct test installations, documenting them carefully.
Together with the product management, you review the usability and technical suitability of accessory items.
You create practical installation instructions and technical documentation, and participate in training sessions and events to share knowledge within the team.

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Our expectations of you

Education

Completed training as a car technician.

Qualifications

Interest and solid knowledge in the fields of electrical engineering, infotainment, and online services.
Proficient in handling IT applications such as MS Office and technical tools.
Independent, structured, and solution-oriented way of working.
Strong communication skills, team spirit, and a high customer orientation.
Good written and spoken English skills.
Willingness to occasional business trips, especially for professional development.