Level: Experienced

Job Field: IT, Network, Support

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 31.700 € Gross/Year

Location: Sankt Veit an der Glan

Working Model: Onsite

AI Summary

You analyze and resolve IT requests in our hospitals, install hardware, and handle troubleshooting, especially for network issues and printers, while managing on-call duties.

Your role in the team

From the smooth operation of printers to the seamless integration of complex MRI systems - you analyze and process incidents, requests, and changes, both remotely and on-site at our hospitals in St. Veit/Glan and Klagenfurt.
The installation of new hardware, IT cabling at workstations, and the onboarding of new users is a versatile range of tasks that you handle confidently.
You can rely on us for troubleshooting network issues.
The management of media rooms completes your area of responsibility.
A hospital operates around the clock. This also applies to IT, so you share the on-call duty with your colleagues.
If necessary, you will support the Central Service Desk for the locations of St. Veit an der Glan and Klagenfurt.

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Our expectations of you

Education

You have a solid IT education (completed apprenticeship, HTL, or a comparable qualification) or initial professional experience in IT customer support.

Qualifications

You have excellent German language skills, both written and spoken.
You are a communicative personality who enjoys customer contact.
You have knowledge in monitoring, ticketing tools, and a strong interest in networking topics.
Ideally, you have ITIL knowledge or certification - but this is not a must.
A self-reliant and dependable work ethic characterizes you.
If you like people for who they are, then you fit well with us. Of course, we also engage professionally with the topics of ethics and values – this is our core, which we are happy to share with you.