Job
- Level
- Junior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.600 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support integration processes between the ELAK system and application services, handle inquiries, verify service agreements, and assist with documentation of application services.
Your role in the team
Are you interested in digitalization in public administration and want to understand how information is processed efficiently and legally securely? Then you are in the right place with us!
As a Junior Application Manager for the ELAK Fachinformationsschnittstellen, you will oversee key integration processes between the Electronic File (ELAK) and various specialized applications.
The goal is to gradually become the Single Point of Contact (SPOC) for these interfaces, with the support of experienced colleagues and structured onboarding.
As a Junior Application Manager, you will undertake the following tasks:
- You handle inquiries and orders related to the ELAK specialized information interfaces.
- They monitor compliance with Service Level Agreements.
- You assist with documentation related to application services (service catalog, service documentation, onboarding documentation for Service Desk, CMDB, operations manual).
- You work together with clients and other organizational units of the department on developing new solutions.
- You handle tickets within the scope of Incident and Problem Management.
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Our expectations of you
Education
- Please note the required qualifications for this position.
Qualifications
- You have basic knowledge in planning and executing projects, especially in the areas of release management and milestone planning.
- You have good ICT user skills.
- You bring the ability to systematically analyze inquiries and problems and to find solutions.
- You can demonstrate good German language skills (at least Level B2).
- You are goal-oriented and enjoy delving into topics.
- You can easily find the results of your work in the city.
Experience
- You have initial professional experience in the IT sector, ideally in the role of an application services or service manager.
- Experience with ELAK (Fabasoft eGovSuite) is an advantage.
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Benefits
Food & Drink
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
Location Vienna
Modecenterstrasse 17-19/Unit 5
1110 Wien
Austria
Topics that you deal with on the job
This is your employer
Stadt Wien
Wien
The Magistrat of the City of Vienna employs approximately 65,000 workers, including the companies "Wiener Krankenanstaltenverbund" and "Wiener Wohnen". Of those employees, nearly half work for the company "Wiener Krankenanstaltenverbund". The wide range of services offered can be seen from the 260 different job groups.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
Junior Application Manager ELAK Interfaces
- Salary
- from 3.600 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
