Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.700 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you act as a technical point of contact for internal IT applications, create reports, coordinate incidents and service requests, and assist in improving application performance while mindful of IT security.
Job Technologies
Your role in the team
- You act as a Technical Application Owner within the team for a part of our IT applications.
- You manage internal IT applications and create reports.
- You are the primary contact for our specialist departments regarding IT inquiries during ongoing operations.
- You coordinate incidents and service requests between business units and the development teams (local/international).
- You analyze smaller requirements and develop proposals for improvements.
- You support our architects and IT security teams in monitoring our applications.
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Our expectations of you
Education
- You have a technical education (HTL, FH, University).
Qualifications
- You have very good German and English language skills, both written and spoken.
- You are proficient in MS Office programs.
- Good SQL query skills and basic programming knowledge are advantageous.
- You have an independent, precise, and structured way of working.
- You have a high team, service, and solution orientation.
Experience
- You already have 4 years of relevant professional experience.
- You are familiar with ITIL and ITSM processes and have experience with common ticketing systems (e.g., Jira, Unity, etc.).
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Job Locations
This is your employer
ayvens
Ayvens is a global leader in sustainable mobility, specializing in full-service leasing, flexible subscription services, and fleet management. The company was formed from the acquisition and merger of ALD Automotive and LeasePlan in October 2023 and is a majority-owned subsidiary of the French bank Société Générale.
Description
- Company Type
- Established Company
- Industry
- Industry, Production
IT Application Support Analyst
- Salary
- from 3.700 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
