Job
- Level
- Senior
- Job Field
- IT, Data, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 55.300 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you develop and optimize IT services for the Data & AI Platform, manage incident processes, and ensure adherence to SLAs and cost analyses.
Your role in the team
- You develop and optimize existing and new IT services in the Data & AI Platform area.
- You coordinate and communicate with our internal corporate development and operations teams.
- You plan and monitor budgets, calculate product prices, and analyze cost developments.
- You monitor and manage the provided IT services and ensure compliance with the agreed Service Level Agreements (SLAs) and internal Operational Level Agreements (OLAs).
- You coordinate and support incident, change, and problem management to minimize potential impacts on business operations, ensure stability and efficiency, and continuously improve.
- You are committed to the continuous development of the central Data & AI Platform and its associated development and operational management processes.
- You support our clients in the creation of Data & AI products.
- You actively work in our DevOps team on solutions for our clients.
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Our expectations of you
Education
- You have a degree in Computer Science, Business Informatics, or a comparable qualification.
Qualifications
- You have solid technical knowledge in the administration of Data & AI Platforms and are interested in current technologies in the field of Data & AI (API, ETL, Streaming, AI Agents).
- You demonstrate analytical thinking and problem-solving skills.
- You bring a business management understanding in the areas of cost control and service calculation.
- You are characterized by a hands-on mentality and are ready to undertake both strategic and operational activities.
- You have very good spoken and written English skills.
Experience
- You ideally already have experience in IT service management in large companies.
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Benefits
Work-Life-Integration
- 🏠Home Office
- 🍼Day Care for Kids
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
Food & Drink
Health, Fitness & Fun
- 🏋🏿♂️Fitness Offers
- 🎳Team Events
- 🚲Bicycle Parking Space
- 👩⚕️Company Doctor
- 🙂Health Care Benefits
- 🧠Mental Health Care
More net
Job Locations
Topics that you deal with on the job
This is your employer
ÖBB-Konzern
Wien, Villach, Graz, Knittelfeld, Innsbruck, Wien, St. Pölten, Linz
The ÖBB Group consists of three publicly traded companies that fall under the strategic umbrella of the ÖBB Holding AG. This conglomerate covers all business sectors within modern mobility, making it a strong and environmentally friendly railway system for the future.
Description
- Company Size
- 250+ Employees
- Founding year
- 1923
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)3.3
Career Growth
3.4Workingconditions
3.6Culture
3.6Engineering
2.8
Senior Service Manager Data & AI Platform
- Salary
- from 55.300 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- Easy Apply
- Easy Apply