Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Marktgemeinde Hard
- Working Model
- Onsite
Job Summary
In this role, you ensure smooth IT operations in supporting business areas, manage Second Level Support queries, and independently seek solutions for IT issues.
Your role in the team
- Nothing works without you: As the central contact point for IT in the supporting business units (Finance, HR, Legal, Procurement, Strategy & Sustainability), you ensure that everything runs smoothly and efficiently.
- Support and further development of IT operational processes (Monitoring, Maintenance, Incident Management)
- Second Level Support for inquiries from the ALPLA plants
- Analysis of problem statements and independent implementation of suitable solutions
- Coordination with expert teams for servers, networks, and interfaces as well as external partners
- Ensuring compliance with defined standards and their documentation
- Collaboration with Business Analysts, Solution Architects, and Project Managers to implement requirements from the business units.
- Participation in the automation of recurring tasks
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Our expectations of you
Education
- Completed technical education in the IT field (apprenticeship, technical school, HTL)
Qualifications
- Structured working style and high service orientation
- Strong communication skills and team ability
- Good German and English skills
Experience
- Initial practical experience in the IT sector, ideally in an international environment.
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Food & Drink
Job Locations
Location Marktgemeinde Hard
6971 Vorarlberg
Austria
This is your employer
ALPLA Werke Alwin Lehner GmbH & Co KG
Hard, Hard
Founded in 1955, Vorarlberger Familienunternehmen has always been a leader in technology, innovation and internationalization. As the world's leading provider of plastic packaging solutions, ALPLA offers customers innovative products of the highest quality worldwide.
Description
- Founding year
- 1955
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.4
Engineering
3.0Workingconditions
3.9Culture
3.6Career Growth
3.2
IT support staff
- Location
- Marktgemeinde Hard
- Working Model
- Onsite
