Job
- Level
- Junior
- Job Field
- IT, Support, Embedded
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Lamprechtshausen
- Working Model
- Onsite
Job Summary
You analyze and resolve customer support cases for control programs on industrial equipment, troubleshoot hardware and software, coordinate fixes with development, support on‑site and remotely, and code in high‑level languages.
Job Technologies
Your role in the team
- Point of contact for our customers with questions about control programs for industrial machines and plants.
- You analyze and handle technical support requests for our hardware and software products.
- In close coordination with our development team, you deliver optimal solutions to our customers via email, phone, Teams, and various remote maintenance solutions.
- You will support our application team, which is on-site with the customer, with regard to technical questions.
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Our expectations of you
Education
- Solid technical education (HTL/FH/TU).
Qualifications
- Programming skills in a high-level language, for example Structured Text, C, C++, C# or Pascal.
- Initial professional experience is advantageous, ideally in the area of machine automation.
- Resilience and a solution-oriented approach to work.
- A high degree of customer- and team orientation and enjoyment in communicating in German and English.
Experience
- IMPORTANT RULES: - Keep the original formatting and structure - Translate technical terms correctly (e.g., \"Frontend\", \"Backend\", \"DevOps\", \"Scrum Master\") - Use industry-standard terminology for HR and tech - Preserve the tone (formal/informal, you) - Translate only the text, do not add explanations - For bullet points, keep the structure - Technical terms that are used internationally can remain untranslated - Ensure correct grammar and natural flow Text to translate: Experience with HTML5, CSS, Java, JavaScript or also with Linux as well as firmware is desirable.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Topics that you deal with on the job
This is your employer
SIGMATEK GmbH & Co KG
Lamprechtshausen, Wien
Since 1988, SIGMATEK has been developing, producing, and selling automation technology. This midsized, owner-operated company now employs over 500 people worldwide. With its innovative products and solutions, SIGMATEK is a leading provider of automation technology.
Description
- Company Size
- 250+ Employees
- Founding year
- 1988
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.8
Workingconditions
4.0Culture
4.0Career Growth
3.6Engineering
3.6
Technical Support Engineer
- Location
- Lamprechtshausen
- Working Model
- Onsite
