Logo SIGMATEK GmbH & Co KG

Technical Support Engineer

Job

  • Level
    Junior
  • Job Field
    IT, Support, Embedded
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Lamprechtshausen
  • Working Model
    Onsite
  • Job Summary

    You analyze and resolve customer support cases for control programs on industrial equipment, troubleshoot hardware and software, coordinate fixes with development, support on‑site and remotely, and code in high‑level languages.

    Job Technologies

    Your role in the team

    • Contact person for our customers regarding questions about control programs for industrial machines and systems.
    • They analyze and process technical support requests related to our hardware and software products.
    • In close coordination with our development team, you will deliver optimal solutions to our customers via email, phone, Teams, and various remote support solutions.
    • They support our application team, which is on-site directly at the customer's location, with technical questions.

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    Our expectations of you

    Education

    • Solid technical education (HTL/FH/TU).

    Qualifications

    • Programming skills in a high-level language, for example Structured Text, C, C++, C# or Pascal.
    • Initial professional experience is an advantage, ideally in the field of machine automation.
    • Resilience and solution-oriented work approach.
    • A high level of customer and team orientation and enjoyment in communication in German and English.

    Experience

    • Experience with HTML5, CSS, Java, JavaScript, or Linux as well as firmware is desirable.

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    Benefits

    Work-Life-Integration

    Health, Fitness & Fun

    Job Locations

    Map of company locations
    • Location Lamprechtshausen

      5112 Salzburg

      Austria

    Topics that you deal with on the job

    This is your employer

    SIGMATEK GmbH & Co KG

    SIGMATEK GmbH & Co KG

    Lamprechtshausen, Wien

    Since 1988, SIGMATEK has been developing, producing, and selling automation technology. This midsized, owner-operated company now employs over 500 people worldwide. With its innovative products and solutions, SIGMATEK is a leading provider of automation technology.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1988
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Electronics, Automatization
  • Dev Reviews

    by devworkplaces.com

    Total

    (1 Review)
    3.8
    • Workingconditions

      4.0
    • Culture

      4.0
    • Career Growth

      3.6
    • Engineering

      3.6
    All Dev Reviews on devworkplaces.com
    Logo SIGMATEK GmbH & Co KG

    Technical Support Engineer

    Location
    Lamprechtshausen
    Working Model
    Onsite
    Diversity
    Open for all genders

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