Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 35.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Interface with customers at a high volume to solve their issues.
- Document, escalate, and follow through with product bugs and/or issues
- Create, revise and publish internal and public-facing product solutions
- Develop your skills in network and security products through ongoing training
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Our expectations of you
Qualifications
- A good understanding of IT networking
- Security background
- A customer-centric focus - you always aim to make the customer happy
- Strong troubleshooting/problem resolution skills
Experience
- Basic networking experience - technical understanding of servers and networking technologies such as TCP/IP, Routing, DHCP
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Benefits
Food & Drink
Job Locations
Location Vienna
Austria
This is your employer
Barracuda Networks AG
Innsbruck, Wien
Barracuda Networks Inc. provides industry-leading solutions in the areas of content and network security, application delivery, data storage, protection and disaster recovery. Over 150,000 organizations worldwide rely on our products for their critical business needs - because we're experts at delivering world-class performance and uncompromising quality.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)4.2
Career Growth
0.0Engineering
3.4Culture
0.0Workingconditions
5.0
Technical Support Officer
- Salary
- from 35.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
