Job
- Level
- Experienced
- Job Field
- Software, Support, Product
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.396 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Together with our support team, you are the first point of contact for our customers and partners regarding technical questions.
- You independently process and analyze inquiries and find suitable solutions for our customers and partners.
- In online meetings, you will develop solution strategies for technical challenges together with customers and partners.
- You keep track of all support requests and ensure efficient coordination of processing within the team.
- You ensure the smooth operation of our software and actively initiate improvements and bug fixes.
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Our expectations of you
Qualifications
- You enjoy analyzing and solving problems and you are interested in making our products and processes even better.
- You like learning new things and enjoy tinkering in a technical environment.
- You have a confident grasp of Microsoft 365, especially Word & Excel.
- You have a basic understanding of IT technologies & cloud services.
- English & German are no problem for you.
- You enjoy communicating with people and deal with our customers, partners and team members in a solution-oriented and professional manner.
- You live a culture of mutual respect, learning, appreciation, personal responsibility and a high level of quality orientation.
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Benefits
More net
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
dox42 GmbH
Wien
dox42 is a leading software manufacturer that specializes in document automation and data integration. With headquarters in Vienna, Austria, dox42 serves international companies from a broad range of industries.
Description
- Founding year
- 2011
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
software product support
- Salary
- from 2.396 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
