Job
- Level
- Experienced
- Job Field
- Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will own a part of the FM Operations Platform, work closely with the CEO, and optimize products across the entire customer journey, from discovery through rollout to continuous improvement.
Your role in the team
- As a Product Manager, you'll own a part of our FM Operations Platform and work along the entire customer journey: from discovery through rollout to adoption, feedback, and continuous improvement.
- You will work directly with the CEO on product strategy and other strategic topics, complementing his way of working and helping to translate vision into execution.
- You define the business priorities, our delivery team translates them into technical specifications.
- You'll work closely with Engineering, Design, Customer Success, Sales, and Marketing to make sure what we build solves real problems, is commercially relevant, and actually lands with customers.
- Take ownership of your product area (e.g., AssetHub, RoboHub, CarHub, ServiceHub, TaskHub, or AI Agents like the AI Support Manager).
- Work directly with the CEO on product strategy, roadmap, and other strategic topics, acting as a thought partner and complementing his way of working.
- Work along the entire customer journey: from discovery interviews with prospects through onboarding and daily usage to expansion and renewal, improving the product experience at every step.
- Spend a lot of time with customers, on-site and remote: understand their workflows, pain points, and business better than they do themselves.
- Define clear business priorities and requirements, while our delivery team handles the technical specification and execution.
- Work hand-in-hand with Customer Success, Sales, and Marketing to make sure new features land with customers, get adopted, and drive revenue.
- Think commercially: what drives revenue, what reduces churn, what justifies a price uplift.
- Work data-driven: use our analytics, make decisions based on facts, not gut feeling.
- Help shape how we scale Product Management at ToolSense.
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Our expectations of you
Qualifications
- We're looking for people with energy, curiosity, passion, and a hands-on mentality.
- Structured thinking: you break complex problems into clear, solvable parts.
- Self-starter mentality: you create your own to-do lists instead of waiting to be told what to do.
- Strong execution: when we agree on something, you make sure it gets delivered.
- You find ways to move things forward instead of reasons why they couldn't be done.
- Technical affinity: you understand how software, APIs, and IoT fit together and can hold your own in a conversation with Engineering.
- High energy, drive, ambition, and a real desire to get things done.
- Genuine passion for products, for customers, and for the work it takes to connect both well.
- Detail-oriented: you don't miss edge cases and you don't ship anything half-finished.
- Commercial thinking: you understand how product and business model connect.
- A real appetite for intensive customer contact, including on-site visits.
- Fluent in English (German is a strong plus).
- Based in Vienna.
- You don't see this as "just a job", you go all in and treat it as a chance to grow.
Experience
- Some experience in Product Management (B2B SaaS preferred).
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What we offer
- A role with direct impact on the product used daily by hundreds of customers in 30+ countries.
- Direct collaboration with the CEO on product strategy and other strategic topics, with high visibility and influence from day one.
- A clear career path from Product Manager to Senior PM and beyond.
- Close collaboration with Engineering, Design, Customer Success, and Sales.
- A modern, international team with flat hierarchies.
- Competitive salary above the Austrian IT collective agreement (depending on experience).
- Modern office in Vienna near Mariahilferstraße, subsidized lunch, snacks, top coffee, and high-quality equipment.
- Deep onboarding in product, AI, IoT, and FM industry knowledge.
- Regular feedback, professional development, and real ownership.
- The chance to be part of a venture-backed scale-up (funded by GRO Capital) on its way to becoming the European market leader.
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Benefits
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
ToolSense GmbH
Wien
Together with a friend who is an electrician, they developed the first version of an IoT solution. The goal was to create a cost-effective and energy-efficient way to network power tools.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication, Construction, Real Estate, Building Services
Product Manager
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
