Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Salary
- from 3.732 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle data queries, create ad-hoc reports in Microsoft Dynamics, and develop clear user documentation for the CRM system to shape innovative customer management processes.
Job Technologies
Your role in the team
- Your tasks in the Customer Management department are as diverse as our team.
- Ideally, you already have experience with CRM systems and reporting, are skilled at creating understandable documentation, and enjoy introducing new features to your colleagues in customer management.
- Even more important to us are your IT affinity and your logical-analytical thinking that goes beyond the boundaries of systems and departments.
- In our team, which always works closely with the needs of our clients, you have the opportunity to contribute your creative design and implementation ideas in a variety of ways.
- They collaboratively gather requirements with colleagues, contribute technical input, and actively coordinate with IT and business units as a central interface.
- Creation of comprehensible user documentation for the CRM system.
- Competent point of contact within the Customer Management department for all questions related to data sources, data queries, and reporting.
- Creation of ad-hoc reports from our customer-related systems (Microsoft Dynamics).
- Shaping a future-oriented customer management using innovative technology.
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Our expectations of you
Education
- You think analytically and structurally and, due to your ongoing scientific or technical studies, possess a high affinity for numbers.
Qualifications
- Ideally, you have good expertise in the field of databases & data sources.
- As a communicative personality, you find it easy to make complex contexts tangible for executives and employees.
- You have very good German and English skills.
Experience
- Initial experience with CRM and Business Intelligence tools (e.g., SAP, Microsoft Dynamics, Doxee).
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What we offer
- An attractive, appreciative working environment with comprehensive training and development opportunities.
- The possibility to work up to 50% from home.
- Great benefits such as free use of our electric pool cars on weekends.
- For this position, a gross salary of at least €3,732.61 on a full-time basis is provided according to collective agreement.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
More net
Topics that you deal with on the job
Job Locations
This is your employer
ASFINAG
Klagenfurt, Wien
ASFINAG was founded in 1982 and is a company of the federal government. Our responsibilities include planning, financing, building, maintaining, operating and charging for 2200 kilometers of Autobahnen and Schnellstraßen.
Description
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Construction, Real Estate, Building Services
Employee CRM, processes and reporting
- Salary
- from 3.732 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.593 € net/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
