Logo Tom`s IT Enterprise Solutions GmbH

IT Servicedesk Mitarbeiter

Job

  • Level
    Experienced
  • Job Field
    Support, IT
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 31.122 € Gross/Year
  • Location
    Marchtrenk
  • Working Model
    Hybrid
  • Your role in the team

    1. Efficient processing and solving of our customers’ IT inquiries
    2. Recording and prioritization of incoming IT tickets
    3. Analysis and diagnosis of IT problems
    4. Providing remote and on-site support
    5. Support in using cloud services
    6. Management of end devices, including installation and maintenance
    7. Ensuring compliance with security policies for all devices

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    Our expectations of you

    Education

    • Completed IT training / career changers with a high interest in the IT area are also welcome

    Qualifications

    • Knowledge of cloud technologies and services
    • Ability to work in a team and strong communication skills

    Experience

    • Several years of professional experience in the IT service desk
    • Experience working with ticket systems and IT service management tools.

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    Benefits

    Work-Life-Integration

    Job Locations

    Map of company locations
    • Location Marchtrenk

      Location Marchtrenk

      4614 Oberösterreich

      Austria

    This is your employer

    Tom`s IT Enterprise Solutions GmbH

    Tom`s IT Enterprise Solutions GmbH

    IT Dienstleistungen und Handel im B2B Bereich.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo Tom`s IT Enterprise Solutions GmbH

    IT Servicedesk Mitarbeiter

    Salary
    from 31.122 € Gross/Year
    Location
    Marchtrenk
    Working Model
    Hybrid

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