Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Gemeinde Schwarzach
- Working Model
- Onsite
Job Summary
In this role, you will be the first contact for IT inquiries, provide first-level support, maintain the knowledge base, and assist your team with client setup and maintenance.
Job Technologies
Your role in the team
- You are the first point of contact for employees at all locations regarding IT questions and issues (First-Level Support).
- You maintain our knowledge database with documentation and instructions.
- You support colleagues together with a global team in the setup, management, and maintenance of clients.
- You recognize when a topic requires in-depth expertise and direct it specifically to the relevant IT departments.
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Our expectations of you
Education
- A completed education in the IT field (e.g., IT specialist in system integration) or comparable practical experience.
Qualifications
- Knowledge of Active Directory, Windows client systems (Windows 10/11), and Microsoft 365.
- Structured, reliable, and independent way of working.
- English in spoken and written form.
Experience
- Ideally, experience in IT support and working with ticket systems such as Jira Service Management.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Job Locations
This is your employer
IMA Schelling Austria GmbH
Schwarzach
Since its inception, IMA Schelling has placed a focus on the production of saws. Continuously growing ideas, portfolio and size of business are indicative of this. Saws for partitioning sheet-like materials (and their periphery) have been their discipline since the 1960s. Research and development hold an extremely high value in order to be trendsetters in the market.
Description
- Company Size
- 1-49 Employees
- Founding year
- 1979
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Engineering Industry
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Culture
4.5Engineering
3.5Workingconditions
4.5Career Growth
4.2
Global IT Service Desk
- Location
- Gemeinde Schwarzach
- Working Model
- Onsite
