Job
- Level
- Senior
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.843 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
AI Summary
In this role, you analyze and resolve technical inquiries in the Microsoft environment, install and administer server- and security solutions, and assist the helpdesk with ticket requests, both remotely and on-site.
Job Technologies
Your role in the team
- In 2nd / 3rd Level Support, you are responsible for competent analysis and processing of incoming technical inquiries in the Microsoft environment.
- You are responsible for the installation and administration of server, network, and security solutions for our clients.
- Together with your team, you will remotely support assigned existing customers as well as on-site customers.
- You will be responsible for ongoing system monitoring and the associated troubleshooting.
- You support our helpdesk with cross-location ticket handling and create system documentation.
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Our expectations of you
Education
- You have completed an IT education (HTL, academic degree preferred) or have relevant professional experience.
Qualifications
- You have very good German and English skills, both written and spoken.
- You are personally characterized by commitment, reliability, analytical thinking, technical understanding, a high quality awareness, and a willingness for continuous development.
- You are customer- and service-oriented and possess strong implementation skills.
- Independent and self-responsible work is important to you.
- As a communicative person, you are constantly in contact with your colleagues and clients.
Experience
- You bring experience as a System Engineer in system and network administration or in similar relevant IT professional fields.
- You have knowledge or experience with complex firewall and network systems as well as with Windows Server/Client operating systems and Microsoft 365.
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Benefits
Health, Fitness & Fun
- 👨🏻🎓Mentor Program
- ⚽️Tabletop Soccer, etc.
- 🎮Gaming Room
- 🧠Mental Health Care
- 🚲Bicycle Parking Space
- 🎳Team Events
- 🏋🏿♂️Fitness Offers
- 🙂Health Care Benefits
Work-Life-Integration
- 😇Time for External Voluntary Work
- 🅿️Employee Parking Space
- 🐕Animals Welcome
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
More net
- 🏦Company Loans
- 💻Company Notebook for Private Use
- 🎁Employee Gifts
- 📱Company Phone for Private Use
- 💵Bonus Payments
Food & Drink
Job Locations
Location Vienna
Austria
This is your employer
MP2 IT-Solutions GmbH
Wien, Graz, Zwettl-Niederösterreich
MP2 IT-Solutions has been developing software, web, and app solutions based on various technologies for over 20 years now. We have two teams working on web and app projects as well as our medical software solutions. Our medical software is particularly innovative and we are market leaders in Austria in some areas. We see ourselves here as the driving force behind innovation.
Description
- Company Size
- 1-49 Employees
- Founding year
- 1999
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Career Growth
2.6Culture
3.7Engineering
3.2Workingconditions
3.3
Senior IT Support Engineer
- Salary
- from 3.843 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
