Logo SPAR ICS – Information & Communication Services

Support Engineer Outlets

Job

  • Level
    Experienced
  • Job Field
    IT, Network, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    35.000 to 50.000€ Gross/Year
  • Location
    Wörgl
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, the Support Engineer focuses on providing and maintaining IT services, optimizing service processes, and supporting the commissioning and maintenance of IT systems in outlets.

    Job Technologies

    Your role in the team

    You support us with:

    • to ensure the operational and strategic delivery of IT services
    • to act as a coordination point between internal departments, clients, and external service providers
    • to take over escalation management and continuously optimize service processes
    • To support projects in outlets organizationally and administratively as well as to assist with the commissioning of IT systems (e.g., cash registers, scales, printers, networks, telephony).
    • Maintaining hardware and software as well as performing fault analysis and troubleshooting on-site or remotely.
    • to take over the ticket service on a weekly rotation (including service flat rate)

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    Our expectations of you

    Education

    • a completed qualification in the field of IT, information technology, or a comparable qualification

    Qualifications

    You convince with:

    • Interest in organizational and administrative activities in the IT environment
    • Understanding of network technology as well as a solution-oriented, proactive, and communicative working style.
    • Willingness to travel (e.g., for project or outlet openings)
    • very good knowledge of German, both spoken and written; English skills are an advantage

    Experience

    • Good MS Office skills, especially Excel (for data analysis); initial experience with databases or SQL is an advantage.

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    Benefits

    Work-Life-Integration

    Food & Drink

    Health, Fitness & Fun

    Job Locations

    Map of company locations
    • Location Wörgl

      6300 Tirol

      Austria

    Topics that you deal with on the job

    This is your employer

    SPAR ICS – Information & Communication Services

    SPAR ICS – Information & Communication Services

    Salzburg, Wernberg, Wörgl, Sankt Pölten

    We are the “I” and “T” in Retail: SPAR ICS is the separate IT company of the SPAR Austria Group and takes care of all IT needs for SPAR, INTERSPAR, Hervis, and SES (Spar European Shopping Centers). We have over 500 smart minds and have two agendas: The smooth shopping experience for SPAR customers in seven countries and digital business processes "behind the shelves" within the group.

    Description

  • Company Size
    250+ Employees
  • Founding year
    2010
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Industry, Production, Trade, Internet, IT, Telecommunication
  • Dev Reviews

    by devworkplaces.com

    Total

    (2 Reviews)
    4.0
    • Culture

      4.2
    • Engineering

      3.7
    • Career Growth

      4.1
    • Workingconditions

      4.0
    All Dev Reviews on devworkplaces.com
    Salary
    35.000 to 50.000€ Gross/Year
    Location
    Wörgl
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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