Level: Senior

Job Field: BI, Application

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 62.790 € Gross/Year

Location: Reutte

Working Model: Hybrid, Onsite

Job Summary

In this role, you will manage and optimize the Microsoft Dynamics CRM system, develop custom solutions in C# and TypeScript, and work on interfaces to other applications to ensure seamless integration.

Job Technologies

Your role in the team

Responsibility for the management, development, and optimization of our Microsoft Dynamics CRM system (Sales, Customer Service, Customer Insights)
Independent analysis of technical requirements from Business Product Owners and CRM specialists and implementation of sustainable technical solutions (in coordination with the Solution Architect), including extension of Dynamics 365 standard modules through customization, as well as TypeScript and C# functions.
Development and maintenance of interfaces to other applications (e.g., SAP, Reporting Services), as well as the further development of integrative components (e.g., web frontends, backend, and database development).
Independent handling and resolution of support cases reported by the Product Owners and CRM specialists, as well as proactively driving the User Stories from the business.
Collaboration with cross-functional teams to ensure seamless integration with other systems

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Our expectations of you

Qualifications

Excellent knowledge of Dynamics 365 (Sales, Customer Service, Insights), plugin development (C#), and Dynamics UI development (JavaScript/TypeScript).
Knowledge in Power Platform (Power Automate Flows, creation of Canvas Apps & Custom Pages, optional PCF/Custom Components)
Very strong analytical skills (SQL, Fetch)
Proficient in German and English

Experience

Relevant experience in the customizing and configuration environment of Dynamics 365 (Ribbon Customizations, Form Customizations, Data Model Customizations, Dashboards)

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