Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 55.076 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage IT applications in Identity Management, analyze incidents, implement service requests, and conduct acceptance tests. You will also work closely in release management and support ongoing projects.
Job Technologies
Your role in the team
- Supervision and ensuring the ongoing operation of IT specialist applications in the field of Identity Management.
- Provision and maintenance of product-specific components for stable system operation.
- Analysis and resolution of incidents within the scope of incident and problem management (including code and logfile analysis) during the hours of 07:00-17:00.
- Processing and implementation of service requests.
- Conducting technical acceptance tests as part of release patches.
- Participation in release management in close coordination with operations and product management.
- Technical support in ongoing projects as needed.
- Ensuring and further developing the substantive expertise on customer-related processes.
- Execution of selected business processes on behalf of the client (if necessary).
- Participation in 7x24 on-call duties within the scope of maintenance windows and project-specific requirements.
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Our expectations of you
Education
- Completed technical education (HTL, FH, or university) or equivalent qualification.
Qualifications
- Good knowledge of MS-SQL, Microsoft operating systems, monitoring tools (Zabbix), XML, and web technologies.
- Willingness to undergo security clearance in accordance with § 55 of the Security Police Act.
- Very good German skills.
- Knowledge of database systems such as MS SQL, Oracle, Microsoft Server, or PostgreSQL is advantageous.
Experience
- At least 3 years of professional experience in heterogeneous IT system landscapes.
- Practical experience in second-level support.
- Experience with database-driven applications as well as with identity management products is desirable.
- ITIL knowledge or experience in IT service management is advantageous.
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Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
Bundesrechenzentrum GmbH
Wien
The Bundesrechenzentrum GmbH is the leading IT service provider and E-Government partner of the Austrian government. With over 1,200 employees, BRZ supports more than 30,000 IT jobs at 1,200 locations and achieves an annual revenue of 260 million euros.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(5 Reviews)3.8
Engineering
3.2Culture
4.2Career Growth
4.0Workingconditions
3.8
Application Management for Identity Management
- Salary
- from 55.076 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
