Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.775 € Gross/Month
- Location
- Gemeinde Guntramsdorf
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for efficient processing of customer orders in the SAP system, ensuring coordination between departments, and analyzing order metrics to optimize processes.
Job Technologies
Your role in the team
- We are looking for a motivated and detail-oriented SAP Order Management Specialist to join our team.
- In this role, you will be responsible for ensuring efficient and accurate order processing within the SAP environment while supporting seamless collaboration between Sales, Logistics, Finance, and Customer Service.
- Process and manage customer sales orders from order entry through fulfillment within SAP ECC or SAP S/4HANA.
- Handle order modifications, cancellations, returns, and credit/debit requests in accordance with company policies and customer requirements.
- Monitor order status and proactively identify, investigate, and resolve discrepancies or delivery issues.
- Collaborate closely with internal stakeholders, including Sales, Logistics, Supply Chain, Finance, and Customer Service, to ensure timely order execution.
- Troubleshoot SAP-related issues concerning order processing, pricing, availability checks, delivery blocks, and billing.
- Maintain and update customer and material master data to ensure data accuracy and process efficiency.
- Generate, analyze, and report on key order management metrics such as order fulfillment, backlog, open orders, and service levels.
- Support SAP system enhancements, upgrades, and process improvements by participating in testing and user acceptance activities.
- Develop and maintain process documentation, work instructions, and best practices for order management.
- Contribute to continuous improvement initiatives that optimize order-to-cash processes and drive operational performance.
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Our expectations of you
Education
- Bachelor’s degree in Business Administration, Supply Chain Management, Information Technology, or a related field.
Qualifications
- Strong expertise in sales order processing, pricing, availability checks, delivery processing, and billing.
- Solid understanding of end-to-end Order-to-Cash (O2C) processes.
- Proficiency in Microsoft Office applications, particularly Excel for reporting and data analysis.
- Strong analytical, problem-solving, and stakeholder management skills, with the ability to work effectively in a fast-paced environment.
- Fluent in German and English; SAP SD certification is considered a plus.
Experience
- 3-5 years of professional experience in SAP Order Management, preferably within the SAP SD (Sales & Distribution) module.
- Experience with SAP master data management, including customer, material, and pricing data.
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What we offer
- Flexible working hours within a flextime model, including the option to work from home.
- Long-term career prospects with opportunities for internal development and advancement.
- Free charging stations for electric vehicles and complimentary employee parking.
- Fresh fruit and excellent meals in the company cafeteria (daily meal allowance of €8).
- Subsidized annual public transportation pass and bike leasing program.
- Various employee events and company outings.
- A range of additional social benefits (e.g., birth allowance, marriage allowance, etc.).
- We offer an attractive compensation package that exceeds the minimum salary defined by the Austrian Collective Agreement for the Electrical and Electronics Industry for this position (€3,775.25 gross per month based on full-time employment) and will be agreed individually based on your qualifications and experience.
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Benefits
Work-Life-Integration
More net
- 🚂Climate Ticket
- 🚎Public Transport Allowance
- 👴🏻Company Retirement Provision
- 📱Company Phone for Private Use
Food & Drink
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Hitachi Rail GTS Austria GmbH
Wien
Thales is a leading international electronics company and systems provider in the fields of transport, aerospace, defence and security.
Description
- Company Size
- 250+ Employees
- Founding year
- 1923
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization, Internet, IT, Telecommunication, Logistics, Transportation
SAP Order Management Specialist
- Salary
- from 3.775 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.614 € net/Month
- Location
- Gemeinde Guntramsdorf
- Working Model
- Onsite
- Diversity
- Open for all genders
