Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.500 € Gross/Month
- Location
- Weiz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the first point of contact for technical support, addressing IT issues and installing systems while closely collaborating with internal IT teams.
Your role in the team
- Do you love helping people quickly and effortlessly with IT questions? In this role, you will become the first point of contact for your colleagues when it comes to technology.
- Whether it's a quick solution, forwarding to the appropriate department, or assistance with installations – you ensure everything runs smoothly.
- At the same time, you are the link to the IT teams and actively contribute to optimizing processes.
- Technical IT support at Austrian locations.
- Support with IT infrastructure issues, disruptions, and troubleshooting.
- Participation in rollouts and the implementation of key IT projects.
- Error analysis as well as coordination with internal IT teams and external partners.
- Remote support for employees across Austria.
- Collaboration within the European Technical User Support Team.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed technical training in the field of computer science or a comparable professional qualification.
Qualifications
- In-depth knowledge of network technology.
- Quick comprehension and independent working.
- High service orientation and strong communication skills.
Experience
- Several years of professional experience in 1st-level support.
This text has been machine translated. Show original
What we offer
- Free training at the BEKO Academy, individual courses and seminars.
- Comprehensive health services: company doctor and occupational psychologist, vaccination campaigns, spine screening, and much more.
- Social benefits such as private accident insurance or various works council supports.
- Exciting projects for renowned companies across various industries.
- Good accessibility of the BEKO offices and customer locations.
- Flexible working hours and location in your home office.
- Workation: Working from a vacation destination for one month a year.
- Successful start through a personal onboarding program.
- Regular employee events (e.g., after-works, expert evenings, and more).
- Discounts in gastronomy and retail.
- No all-inclusive contract: due to modern working time models, flexible time compensation can be utilized.
- Assistance with the application for the engineering title.
- We offer a gross salary of at least 3,500 EUR based on full-time employment, provided all requirements are met. Depending on specific qualifications and experience, a willingness to pay above this amount is possible.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Job Locations
This is your employer
BEKO Engineering & Informatik GmbH & Co KG
BEKO Engineering & Informatik GmbH is a leading solution provider focused on the digital transformation of the industry. The company supports businesses of all sizes and sectors in their digital transformation efforts.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
- Salary
- from 3.500 € Gross/Month
- Location
- Weiz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
