Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 42.224 € Gross/Year
- Location
- Leonding
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You are the first point of contact for our clients regarding technical questions and ensure quick, solution-oriented support via phone, email, or ticket system.
- You support our project teams and take on infrastructure tasks – from setup to monitoring and maintenance.
- You analyze errors, collaboratively find suitable solutions with the development team, and keep our systems running stably.
- You document processes, continuously optimize our support, and ensure compliance with SLAs – both internally and externally.
- You also handle internal IT topics such as notebooks, access control systems, and permissions.
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Our expectations of you
Qualifications
- Enthusiasm for new technologies and a desire to further develop your technical skills.
- An analytical and solution-oriented mindset, as well as enjoyment in collaboratively developing the best solutions within a team.
- A structured, self-reliant working style and a high quality awareness.
- German language skills at C1 level as well as good English skills in speaking and writing.
- Basic knowledge in one or more of the following technologies: SQL, Microsoft (Azure Infrastructure, Power Platform, Power BI).
Experience
- First experience in technical support or a comparable role.
- Bonus points are awarded for experience with ticket systems or support tools.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
- 🚙Company Car
- 💻Company Notebook for Private Use
- 🚎Public Transport Allowance
- 📱Company Phone for Private Use
- 🛍Employee Discount
Food & Drink
Job Locations
Location Leonding
4060 Oberösterreich
Austria
This is your employer
ACP Österreich
Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun
ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.
Description
- Company Size
- 250+ Employees
- Founding year
- 1993
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.8
Career Growth
4.1Workingconditions
4.5Culture
3.6Engineering
3.1
IT all-rounder
- Salary
- from 42.224 € Gross/Year
- Location
- Leonding
- Working Model
- Hybrid, Onsite
