Job
- Level
- Junior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Apprenticeship
- Salary
- from 929 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this apprenticeship, you assist customers with software and hardware usage while being responsible for technical support, problem analysis, and documentation. You communicate kindly and helpfully with the users.
Your role in the team
- Assistance for customers in handling our software and hardware.
- Customer contact via email and telephone
- Remote Technical Support
- Analysis and resolution of application issues
- Identify customer wishes and needs to encourage further development of the software.
- Create documentation, compile technical data on hardware and software
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Our expectations of you
Education
- Completed compulsory education (9th grade) or interrupted school education (AHS, BHS)
Qualifications
- Technical understanding, love for IT, and enjoyment of contact with people
- Willingness to learn and adapt, reliability, and punctuality
- Strong communication skills (very good German language skills) as well as a friendly, well-groomed appearance
- You are a team player and enjoy independently finding solutions.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Food & Drink
Job Locations
This is your employer
KingBill GmbH
Our software company has been developing accounting programs for over 20 years. Our accounting program makes it easier for customers to get through their workday. From creating estimates to processing payments, our program streamlines the entire process.
Description
- Company Type
- Established Company
- Working Model
- Onsite