Job
- Level
- Experienced
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.200 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you implement IAM solutions, collaborate closely with departments like IT security and HR, analyze technical issues, ensure operational documentation, and coordinate complex cross-departmental projects.
Job Technologies
Your role in the team
- Are you excited about the challenge of actively shaping Identity and Access Management (IAM) in a city like Vienna?
- As an Application Administrator at Wien Digital, you make an important contribution to the safeguarding and management of digital identities.
- Your main responsibility is to oversee the technical implementation of IAM solutions, including interfaces with departments such as IT security, Human Resources, and application development.
- In close collaboration with various municipal department offices, you ensure that critical applications and systems remain accessible in a secure and user-friendly manner.
- You will provide technical support to the application manager in delivering application services for the magistrate-wide deployed application service IDM.ONe in the area of Identity and Access Management (IAM).
- You provide technical advice and support in the implementation of requirements and projects within virtual service teams.
- You analyze and resolve disruptions and provide technical solutions for complex problems (2nd Level Support) within the framework of the ITSM process.
- You ensure comprehensive documentation in the service catalog, including service documentation, operation manual, and onboarding documentation, especially for IDM.ONe.
- They plan and coordinate cross-departmental complex projects and their implementation.
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Our expectations of you
Qualifications
- You have experience working with IAM tools, ticketing systems, or related technologies.
- You can demonstrate good German language skills (at least Level B2).
- You are goal-oriented and enjoy delving into topics.
- You enjoy working for and with people, showcase your uniqueness, and appreciate the uniqueness of others.
Experience
- You have several years of professional experience in application support, ideally in the IAM field.
- You have good experience in IT service management processes (e.g., incident, problem, and change management) and with tools (e.g., Remedy) to keep IAM systems stable and ensure continuous improvements.
- You have experience working with Atlassian products (Jira, Confluence) for documentation and ticketing.
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Benefits
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Topics that you deal with on the job
This is your employer
Stadt Wien
Wien
The Magistrat of the City of Vienna employs approximately 65,000 workers, including the companies "Wiener Krankenanstaltenverbund" and "Wiener Wohnen". Of those employees, nearly half work for the company "Wiener Krankenanstaltenverbund". The wide range of services offered can be seen from the 260 different job groups.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
Application Manager in the area of Identity and Access Management
- Salary
- from 4.200 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
