Job
- Level
- Experienced
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 45.000 € Gross/Year
- Location
- Graz, Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will provide on-site support for Dedalus products in the NÖKIS project, conduct user training, optimize workflows, and collaborate closely with clients and the support team.
Job Technologies
Your role in the team
- On-site support in the NÖKIS project to ensure smooth operation and direct contact for users.
- Independent management of the deployed Dedalus products within the scope of basic support.
- Coordination and execution of simple configurations directly on-site.
- Close and trust-based collaboration with our clients to identify their requirements early and implement solutions-oriented approaches.
- Conducting user training sessions for new customer staff on the use of the implemented Dedalus solutions.
- Consulting and support in optimizing work processes to enable efficient and user-oriented use of systems.
- Analysis of customer-side inquiries and support for support cases through on-site presence and technical assessment.
- Intensive collaboration with project management, existing client management, and the support team.
- Creation and maintenance of project and product documentation for quality assurance and traceability.
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Our expectations of you
Education
- You have completed training in the technical / nursing field.
Qualifications
- If you have already worked with specific hospital information systems such as ORBIS or other solutions, this is a significant advantage.
- Prior knowledge of the Austrian healthcare market is advantageous.
- You are motivated to familiarize yourself with new topics in the hospital environment, especially our software ORBIS.
- Your sociability and willingness to collaborate with our clients to find solutions together are invaluable.
- You are proficient in both German and English, in speaking and writing.
Experience
- You have experience in analyzing existing processes and developing optimization concepts.
- Experience in conducting training sessions for end-users.
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Benefits
More net
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 👷♂️Additional Insurance
- 🚎Public Transport Allowance
Work-Life-Integration
Food & Drink
Job Locations
Location Vienna
Diefenbachgasse 35
1150 Wien
Austria
Location Graz
Steiermark
Austria
Topics that you deal with on the job
This is your employer
Dedalus HealthCare GesmbH
Wien
Dedalus is committed to becoming one of the global leaders in healthcare information technology, with a particular focus on hospital information systems (ORBIS), radiology IT (ORBIS RIS/IMPAX EE), cardiac care IT, ECM/DMS (HYDMedia), business intelligence (TIP HCe), and integrated care.
Description
- Company Size
- 250+ Employees
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
Application consultant ORBIS
- Salary
- from 45.000 € Gross/Year
- Location
- Graz, Vienna
- Working Model
- Hybrid, Onsite
